Order is designed for companies which operate on order based fulfillment or plan to do so. Depending on the type of company "order based fulfillment" has a different meaning. Below are some examples where next to Order other modules of Visual Enterprise play a role:
Wholesale
In the wholesale is the order a "pick list" of which the goods are collected from the warehouse. Here play inventory, location and (re) packaging quantities a role next to the content, size and weight. After the goods have been collected, the completed order will be reported as ready with the possibility that backorders will be generated. While collecting and reporting as ready, smart devices and scanners (EAN, own barcodes and RFID) can be used. The orders are automatically (whether collected or not) invoiced.
Installation, maintenance and repair
Companies in this catagory make a calculation of the costs before and/or the actual costs after the work. The work order can be generated from a certified quotation and consists of a description of the finished product to mount or the carried out maintenance or repair work. The stock consists mostly of standard components which are added before or during the work. Mostly the time per employee is also recorded and added to the work order. When working on actual cost, the hours worked can be automatically invoiced with or without a time specification. In these companies plays the planning and productivity also an important role.
Customer-driven production
In customer-driven production companies, the work order is often a detailed instruction for each component with setup time, equipment, drivers, etc. The stock consists here of industrial standard products such as tubes, profiles or plates, in addition to the finished products which are produced in anticipation of blanket orders and other expected demand. In these companies, the planning of both machines and humans play an important role. New orders are scheduled on size, equipment, delivery and deadline based on a real-time capacity overview.
Project-driven production
For project-driven companies, the work order is a description of the stages in the project. Often, this involves added value in terms of design and engineering of which the status can be displayed in the work order. The stock often exists of standard items and the remaining components are ordered by project. Of each project can be seen which parts can be realized and what must be held pending design status, supply of parts ordered. For each project the time worked is recorded and the auto generated recalculations assessed. Planning and capacity overview play also an important role.
Service companies
For service companies, the work order describes the service to be provided. Here too, the planning plays an important rol in understanding the future capacity. A difference is that the time worked in or outside the company isn't processed real time but afterwards and usually involving different rates.
Order is used for a complete order management for processing quotes, orders, back orders and invoices. The data entry can be directly into the system or through the Web. Number of documents is unlimited and the layouts can be freely defined. Documents can integrate and can interact with external data sources and services (using ODBC drivers, OLE DB and XML Web services). An example of the use of XML Web services is a work order from which a vehicle can be reported to the RDW for the installation of a LPG system.
All the documents in Order can be easily and directly printed, faxed, emailed and saved as a PDF. Futhermore there is support for automatic actions like emailing of new invoices or sending SMS messages as soon as a work order is ready. Also possible is the use of a so called "third" column to capture cost and profit calculations of a work order in the bookkeeping.